Report Trouble

Please fill out the following form to report a trouble with your Nextera service. If you need to report a trouble outside the hours of 7:30am to 5:00pm Monday through Friday, please call Nextera at 877-639-8372.

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What is VoIP?

Simply put, VoIP is a way of using the same communications protocol to carry voice traffic as the internet does for data traffic.

When you place a call on a VoIP network, your voice is digitized and broken up into “voice packets” that move across the network in a way that’s similar to data packets.