NEXTERA
PRIVACY POLICY
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Nextera respects the privacy of its customers
and is commited to the protection of subscriber identifiable
information. This policy briefly describes the subscriber
identifiable information that Nextera collects from existing and
prospective subscribers and the steps that it takes to safeguard such
information.
Collection and Use of
Information
Nextera shall collect and use subscriber
identifiable information for billing, provisioning of service, resolution
of problems associated with any service, 411 type directory services and
to inform subscribers of new products or services that will better meet
their needs. Nextera will use subscriber identifiable information to
market product and services to the subscriber, but will not disclose or
make available any subscriber information to any third parties seeking to
market products. Nextera does not trade, sell or disclose to any
third parties for unrelated marketing purposes. In addition, if a
subscriber chooses not to participate in direct marketing of new products
and services from Nextera, that customer's information will not be used
for the purpose of marketing new products.
Monitoring of
Communications
Nextera will not read, listen to or disclose to
any third parties private e-mail, conversations, or other communications
that are trasmitted using Nextera service except as required to ensure
proper operation of its services or as otherwise authorized by law.
Nextera may provide subscriber identifiable information in response to
subpoenas, search warrants, or other legal processes or in the case where
failure to disclose information will lead to imminent harm to the
subscriber or others.
Security
Nextera has
invested and deployed a variety of technology and security features to
ensure the privacy of customer information on its network. In
addition, Nextera has implemented operational guidelines to ensure
subscriber privacy is safeguarded throughout the
company.
Unlawful Activity
Nextera may
use subscriber identifiable information to investigate and help prevent
potentially unlawful activity or activities that threaten the integrity of
service or network integrity or that otherwise violate Nextera's Service
Agreements.
Account Information
The subscriber
is responsible for ensuring that the subscriber's account information on
file with Nextera is accurate and current. Subscribers may access
their account information through MyNextera Online Account Manager or by
contacting Nextera's Customer Care center.
Children's
Privacy Policy
Nextera does not sell products or services for
purchase by children. Nextera does not knowingly solicit or collect
subscriber identifiable information from children or teenagers under the
age of eighteen. In addition, Nextera will not knowingly link to any
third party website that solicits or collects subscriber identifiable
information from minors. If you believe that a minor has disclosed
subscriber identifiable information to Nextera, please contact Nextera at
CustomerSupport@nextera.net so
that the information can be removed.
Spam
Policy
Use of Nextera facilities for spamming
purposes is strictly prohibited. Spam complaints will be dealt with
seriously and can result in losing Nextera privileges.
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