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FAQs (Frequently Asked Questions) About Nextera Service VoIP Technology Your Internet Service Service and Features: Service Features Phone Number Portability Billing and Charges MyNextera Web Portal Networking, Technical and Troubleshooting Networking Troubleshooting - Voice and Call Quality Troubleshooting - Equipment 911 Emergency Services
INSTALLATION           Find Installation Guides for Nextera-provided Telephone Adapters.
REQUIREMENTS       What do you need for Nextera Service?
WARRANTY       Warranty Information for Nextera-provided Telephone Adapters.
GUARANTEE        Nextera's Risk Free MoneyBack Guarantee!

Top 10 Questions: Can I use multiple phones? Why am I not able to receive any inbound calls? Voicemail Users Guide What is a router and do I need one? How fast of an Internet connection do I need?  Is Internet provided with my Nextera account? DSL/PPPoE Set-Up using Nextera's Router/Telephone Adapter Can I take my phone adapter with me when I travel? Can I use an IP phone purchased from another provider? Do I need to dial an area code even when making local calls?
Phone Features Nextera Features Access Code Guide VoiceMail User Guide Unified Call Messaging User Guide
Considering Canceling Your Nextera Service? Please send an email to CustomerSupport@nextera.net with 'Cancel Nextera Account' in the subject line.  Please include the following information: Nextera account number or your telephone number Reason for cancellation
NEXTERA CONTACT INFORMATION Nextera Communications 7115 Forthun Road Baxter, MN 56425   *Customer Support &      Technical Assistance: CustomerSupport@nextera.net 218-818-6400          Sales: Sales@nextera.net 218-818-6400      Fax: 218-818-6401   *When contacting us, please have the following information: Name of your Internet Service Provider (ISP). Make and Model of Your Phone Adapter. Make and Model of Your Router. Make, Model and Type (ie:  corded, cordless) of your telephone. Your home/business network configuration (ie:  cable modem/DSL router, ethernet switches, firewall software). Detailed description of your issue.